Job Description

Host / Hostess | Midwood Smokehouse | Ballantyne - Toringdon Circle

12410 Johnston Rd, Charlotte, NC 28277, USA

Pay: $12 - $15 per hour plus tips!

Midwood Smokehouse is consistently rated as the Carolina’s best BBQ restaurant, known for our award-winning, all-hickory-smoked barbecue. We pride ourselves on delivering warm and welcoming visits to every guest who walks through our doors. As part of the FS Food Group, we are dedicated to providing authentic barbecue and exceptional Southern hospitality.

We are looking to add a Host to our team at Midwood Smokehouse - Ballantyne - Toringdon Circle! As a Host, you will be the first and last impression for our guests, setting the tone for their dining experience and managing reservations and seating. Your warm and welcoming demeanor will ensure every guest feels valued and appreciated.

Why Join The Midwood Smokehouse Team?

We appreciate great talent and reward our team members accordingly.

As a Host at Midwood Smokehouse, you will receive:

• Excellent Earning Potential: Have substantial earnings potential in a casual environment.
• Fun Incentives: Be offered fun incentives such as referral bonuses, company outings and events!
• Employee Discounts: Enjoy 50% off your meal at all FS Food Group concepts!
• Path to Advancement: Real opportunities for growth, with many hosts transitioning to server and bartender roles.
• Flexible Scheduling : Flexible work hours to fit your personal needs.

Daily Host Responsibilities Include:

• Happily welcome and greet guests upon arrival.
• Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Make reservations for our guests and manage waitlist technology.
• Know regulars by name and understand their preferences and needs.
• Reset tables to our standards before showing guests to their table.
• Thank guests as they leave and invite them to return.

We Are Looking for a Host Who:

• Has a background in providing excellent service to guests.
• Stays composed and efficient in high-pressure situations.
• Possesses a warm, friendly, and inviting demeanor.
• Has strong communication skills to interact with guests and team members effectively.
• Is comfortable and familiar with online reservation systems (Resy experience a plus).
• Able to stand for extended periods and lift up to 25 pounds.
• Works well with others and helps solve problems.
• Thrives in a dynamic, fast-paced environment.

Join the Midwood Smokehouse family and be part of a team dedicated to delivering the best barbecue and hospitality experience to our guests!

Company Information

FS Food Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity,

national origin, veteran or disability status.

Disclaimer: The above job description is not an exhaustive list of all duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at FS Food Group, employment is “at will” or voluntary on both the part of the employee or employer. This means employment can be terminated by either party with or without notice and/or with or without cause.

We’re your neighborhood smokehouse using nothing but Cackalacky hickory hardwood and hard work to make the best barbecue around. We celebrate barbecue styles from across the country. Texas brisket, Memphis-style ribs, Kansas City burnt ends, and—of course—Carolina chopped pork from our own back yards. Barbecue is for everyone, so we can’t wait to see y’all soon.

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