Job Description

Opportunity: Phone Operator
Answer and direct internal and external telephone calls in accordance with established guest service and sustainability standards.
Potential Career Path
Front Desk Supervisor –Front Office Manager – Assistant General Manager
Essential Job Functions
Promptly and professionally answer telephone calls and ascertain. the correct extension and direction of call.
Transcribe complete messages and repeat information to verify accuracy. Input and retrieve messages from the computer as requested.
Receive wake-up call information, input accurately into the automated wake-up system and verbally confirm time with guest.
Page guests and patrons using the public address system.
Act as dispatcher for security, guest services and property operations associates. Provide timely information via paging system and two way radios to associates in response to emergencies and guest requests.
Immediately answer the emergency line, listen to details to identify nature of problem and respond appropriately. Initiate emergency response as necessary and legibly document pertinent details.
Respond to and resolve all complications and complaints.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Position Requirements
High School diploma or equivalent.
Previous receptionist or customer service experience preferred.
Work Environment and Context
Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, speaking, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Tags

Holiday work, Immediate start, Weekend work,

Similar Jobs

Jefferson Health

Nursing Prof Dev Specialist, Full-Time, Days, OR - Administration, Clinical Support Job at Jefferson Health

...Improving Lives as a Professional Development Specialist at Jefferson Health. With more than 42,000 employees, were the second largest... ...are responsible for the following: Provides professional nursing care based on nursing standards, policies, and procedures. Serves...

Serta Simmons Bedding, LLC

Production Supervisor Job at Serta Simmons Bedding, LLC

...Essential Duties and Responsibilities Leads cell/department activities and associates to ensure a quality product is produced safely, in time for delivery and within budgeted costs; key contributor to leading and managing change within the plant. Identifies daily...

GetMed LTC

Travel Registered Nurse - Home Health, Hospice & Assisted Living - $2,106 per week Job at GetMed LTC

...hours, days, evenings, nights, flexible ~ Employment Type: Travel GetMed Staffing is searching for a strong Home Health RN to assist our traveler-friendly client. A minimum of 1-2 years of experience is required. Traveling with GetMed Staffing offers the unique...

Blue Signal Search

Production Supervisor Job at Blue Signal Search

...prominent leader in the concrete manufacturing industry, specializing in the production and distribution of high-quality concrete products, is seeking a dedicated and dynamic Production Supervisor to join their expanding team. This role is critical in managing daily...

St. Charles Health System

Gastroenterologist Job at St. Charles Health System

*Gastroenterologist**St. Charles Health System* Bend, Oregon *Experience the Best of Medicine and Lifestyle in Central Oregon* Join *St. Charles Health System*, the largest employer in Central Oregon and a trusted leader in healthcare. We are seeking a skilled...

Phone Operator Job at Cadillac Hotel & Beach Club, Miami Beach, FL

VkJlTVhMWE5OMUVOakZxNC9nTTJ1WjcySGc9PQ==